Privacy Policy

Effective Date: May 2026

At MUSA e-services, LLC, we are committed to protecting the privacy and security of our clients and the senior communities we serve. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information Collection

We collect personal information that you voluntarily provide when purchasing our programs, sessions, or activity boxes. This includes:

• Contact Data: Name, email address, and phone number.
• Billing & Shipping Data: Physical address for delivery of Golden Activity Boxes and billing details.
• Payment Information: All payments are processed through Stripe. MUSA e-services does not store your credit card details on our servers.

2. How We Use Your Information

Your data is used strictly for professional purposes, including:

• Processing and shipping your orders.
• Coordinating logistics for Specialty Sessions and Golden Programs.
• Sending service updates and order confirmations.
• Providing customer support and responding to inquiries.

3. Information Sharing

MUSA e-services does not sell, rent, or lease your personal information to third parties. We share data only with trusted service providers necessary to operate our business (e.g., Stripe for payments and GoDaddy for website hosting), all of whom are required to keep your information confidential.

4. Security

We implement high-standard security measures to maintain the safety of your personal information. Our website uses SSL encryption to ensure that all data transmitted between your browser and our site remains private and integral.

5. Participant Confidentiality

For services involving direct interaction with seniors, MUSA e-services follows strict confidentiality protocols regarding any health or personal information shared by the facility or the participant, using it solely for the safety and customization of the lifestyle experience.

6. Your Rights

You may request to review, edit, or delete your personal information at any time by contacting us directly.

7. Contact Us

For any questions regarding this Privacy Policy, please contact:

MUSA e-services, LLC Email: musa@musae-services.com

Phone: 787.529.5779

Puerto Rico